free US shipping on all orders

FAQ

 

Do you ever run sales or discounts?

We believe offering great products at fair prices, 365 days a year. So whether you buy today or on Black Friday you are always getting the best deal possible.

Each order comes with free US shipping, our 100% Gamechanger Guarantee (excludes monogram/embroidered products) and complimentary recycling for old socks/underwear.

How should I enter my initials for monogramming your personalized socks?

Please enter your initials in the order you'd like them to appear on the sock.

For the diamond monogram, we recommend making the last initial the large center letter. So you'd need to enter the initials as first, last, middle.

Why is only 1 sock per pair monogrammed?

We believe a monogram should add a unique twist, but not be overbearing. This is similar to how a men's dress shirt should only be monogrammed on one cuff. Esquire has a great article about how to get men's monograms right. They recommend to keep it subtle and limit it to 1 spot.

This is a gift. Do you show pricing on your packing slips?

No we do not.

Can I add a gift note?

Yes! Please email hello@nicelaundry.com with your order number and note contents immediately after placing your order. You can also respond with it to your order confirmation email.

Why should I wear Nice Laundry socks?

Like many of you, we had terrible relationships with our sock drawers; boring colors, missing socks, worn-out pairs. Starting fresh meant choosing between cheap, poor-quality blacks and grays or spending a fortune on designer socks. We knew there had to be a better way, so we created Nice Laundry to make it easy for everyone to refresh their entire sock drawers with just a few clicks.

Millions of socks later and a return rate of less than 2 out of 1,000 orders makes for lots of happy customers waking up to Nice Laundry sock drawers every day.

What makes Nice Laundry sock construction unique?

It all starts with a proprietary manufacturing technique. Microlast™ processing reduces shrinkage and provides additional stretch. Additionally, Everknit™ toes and heels prevent wear and tear in these critical areas. Finally, a full internal cuff rib combines with a contoured heel to ensure your socks stay up and in place.

What makes Nice Laundry underwear different than others?

Wall Street Journal tested and ranked 45 brands of underwear. Nice Laundry came out on top, taking home winner of "most innovative underwear."

We make it easy to upgrade your underwear drawer with 3 distinct styles.

Boxer briefs: Our own custom blend of Siro-spun Micromodal®. This boxer brief feels amazing, is odor-resistant and won't move around on you. Our soft, anti-ride up leg bands help keep your boxer briefs comfortably in place all day. Our multi-piece, double layer, contoured pouch with a horizontal fly allows for support and freedom of movement, while still allowing for quick and easy access when nature calls. We've obsessed over every detail including a signature color matched tonal waistband and soft, jacquard label to create a sophisticated look you won't find anywhere else.

Slim fit boxers: We've taken the classic woven boxer and created a flattering, slim silhouette using high-end tailoring techniques and stretch pima cotton. These are slim-fit pant friendly. We blended buttery soft pima cotton with stretchy nylon in a perfect weight to create a breathable fabric that moves with you. Twin single-needle darts ensure that there's no bunching from excess fabric for a sleek, custom-tailored look and feel. Our special diamond gusset keeps things feeling roomy on the inside, but looking slim on the outside.

Lounge shorts: Substantial enough to lounge around in, sleek enough to wear as a boxer. Go to work, walk the dog and lounge all night in these. We did away with the glossy, inelastic polyester mesh and made a modern 4-way nylon stretch mesh with a satin finish that feels amazing. Instead of the usual double-layer of mesh for the inside, we sewed in a stretchy, Micromodal(R) liner for unbelievable comfort. You won't want to take these off. Lucky for you, Micromodal is also anti-odor.

Read more about what makes each one special and how we made it by clicking on their product page and scrolling down. 

Do my BYOB socks/underwear arrive in a gift box?

The box shown on our website is exactly what we use for shipping your Build Your Own Box package. It has a sturdy, craft exterior to deter theft and protect your goods during shipment.

What shoe sizes do these socks fit?

Colorful socks: US shoe sizes 7-13 for men and 8-14 for women.

Athletic and no-show socks: US shoe sizes 8-13 for men and 9-14 for women.

What is the material composition of your socks and underwear?

Colorful and no-show socks: 80% cotton / 19% Nylon / 1% Spandex.

Athletic socks & performance no-shows: 80% Hydra10™ Nylon / 20% Spandex.

Tech varsity crew: 100% Cotton.

Boxer briefs: 93% Micromodal®, 7% Spandex

Slim fit boxers: 95% cotton, 5% Spandex

Lounge shorts: Nylon outer, Micromodal® lining

Where are your socks and underwear made?

Our socks are made in South Korea. Our underwear is made in China. 

Do you ship internationally?

We currently ship to Australia, Canada, and the United Kingdom. Please note that there may be additional import fees or duties on your end that Nice Laundry is unable to cover. These vary by country. Additionally, we cannot offer prepaid shipping labels for old sock recycling to our international friends at this time.

How long will it take to receive my order? 

Most orders ship next business day *including customization*. All domestic orders ship with FREE SHIPPING (3-5 business days). Other shipping methods are available at checkout for an extra charge.

International shipping is available for Australia, Canada, and the United Kingdom. USPS first class international transit time can take up to 3-4 weeks depending on the speed of customs at the time of arrival. USPS priority international can take up to 2 weeks. We do not have any visibility into the status of a package once it leaves the United States. Please use UPS for the fastest international delivery and to be able to view status updates during shipment. 

How do I care for my socks and underwear?

Colorful and no-show socks: wash cold with like colors. Lay flat to dry. Do not bleach. Iron on low.

Athletic socks: Machine wash cold or warm. Tumble dry low.

Underwear: Wash cold, tumble dry low or lay flat to dry, do not bleach, do not iron.

I want to recycle my socks and/or underwear, what do I do?

Please save the packaging your Nice Laundry socks arrived in. Then email recycling@nicelaundry.com to get started with our A Virtuous (Re)cycle program. 

I'm an international customer and want to recycle, what do I do?

Our program is currently only available to US customers. You can still make a huge impact and give your old socks a second life by contacting your local textile recycling center.

 

For any other questions not listed here, please email hello@nicelaundry.com. 

Estimated response time during business hours (10am-6pm EST, M-F) is less than 2-3 hours.

 

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